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Explore Your Legal Rights at imalaysia7

Our legal framework covers how we collect, store, and use your account data, the terms that govern your use of this platform, and your rights under applicable Malaysian…

Terma PerkhidmatanPolisi PrivasiHak AkaunPentadbiran DataYurisdiksi Malaysia
imalaysia7 Explore Your Legal Rights at imalaysia7
HUBUNGI PASUKAN UNDANG-UNDANG

Open a Legal Enquiry With Our Team

If you have questions about how your personal data is processed, wish to exercise your data rights, or need clarification on any clause in our terms…

E-mel Pematuhan Send your written legal enquiry, data access request, or account deletion notice directly to…
Live Chat Sokongan Our live chat team is available around the clock.
Borang Hak Data Use our dedicated data-rights form to submit a Subject Access Request, request correction of…
KESELAMATAN DAN AMANAH

See How We Protect Your Account and Data

From the moment you open an account, multiple layers of technical and procedural controls protect your personal information.

Penyulitan Data

All data transmitted between your browser and our servers is encrypted using current industry standards.

Pengurusan Kuki

We use strictly necessary cookies to keep your session active and analytical cookies to improve page performance.

Kawalan Akses Akaun

Two-step verification is available for all accounts. Our system flags unusual login locations and restricts access until you confirm your…

Pengekalan Rekod

We retain your account records for the minimum period required by Malaysian financial and anti-money-laundering regulations.

Pegawai Perlindungan Data

Our Data Protection Officer oversees all processing activities and is your direct point of contact for any rights request.

Permintaan Perubahan Akaun

To update your personal details, request a data export, or ask us to restrict how we process your information, log…

Switch Through Common Legal Questions

The questions below cover the legal topics our team gets asked about most — from data rights and cookie use to account closure and jurisdiction. If your question is not answered here, open a live chat or submit a formal enquiry through our compliance inbox.

We collect your name, email address, contact number, and payment method identifiers — such as your Touch 'n Go or FPX account reference — needed to operate your account, process withdrawals, and meet our regulatory obligations under Malaysian law.

Submit a Subject Access Request through the Privacy Centre in your account dashboard or via our data-rights form. We will compile and deliver a secure export of your account data within 14 calendar days of receiving your verified request.

Yes. Submit a deletion request through the data-rights form or contact our compliance team by email. We will close your account and delete personal data, except records we are legally required to retain under Malaysian financial regulations.

Our terms are governed by the laws of Malaysia. Any dispute that cannot be resolved through our internal complaints process will be subject to the jurisdiction of Malaysian courts, as detailed in the full terms document available in your account.

Strictly necessary cookies run by default to keep your session active. All other cookies — including analytics — can be turned off through the cookie consent panel in your account settings. Withdrawing consent does not affect the legality of processing done before you opt out.

Transaction records tied to GrabPay, Boost, Touch 'n Go dan FPX payments are kept for the period required by Malaysian anti-money-laundering and financial reporting rules. After that mandatory window, all transaction logs are permanently deleted from our systems.

Contact our Data Protection Officer via the compliance inbox or live chat and describe the concern in detail. We will investigate within five business days and provide a written response, and you retain the right to escalate to the relevant Malaysian authority.